Account & profile
Manage your profile, update preferences, or delete your account. For account deletion, see the account deletion page for step-by-step instructions.
Support
Need help? Reach out anytime.
Contact
- help@statusq.club
- Hours
-
Mon – Fri, 9 AM – 5 PM CT
Reply within 24 hours on business days.
- Mailing address
-
StatusQ Inc.
3023 E 25th St
Minneapolis, MN 55406
Common topics
Subscriptions & billing
Manage your subscription through the Stripe Customer Portal (accessible from your profile settings) or your Apple ID settings if you subscribed via the App Store. See Terms §4 for full details on billing and refunds.
Bookings and cancellations
Cancel up to 48 hours before the experience at no penalty. For more details, visit the FAQ.
Safety & reporting
Report concerns through the app or email help@statusq.club. For emergencies, contact your local emergency services immediately. Read the community guidelines for details.
Bug reports & feedback
Found a bug or have a suggestion? Email help@statusq.club with a description of the issue and your device information.